Privacy Notice

Effective: September 3, 2019

LCI Privacy

Lippert Components, Inc., and its subsidiaries, affiliates (collectively “LCI®,” “we,” “our,” or “us”) are committed to protecting your privacy. LCI strives to protect the privacy of Personal Information in our custody, keeping with the access and privacy provisions of applicable legislation.

LCI has self-certified to the EU-U.S. Privacy Shield and Swiss-U.S. Privacy Shield Frameworks. Please click here to view the LCI Privacy Shield Policy and learn more about our compliance.

Scope

This LCI Website Privacy Notice ("Privacy Notice") governs your access to and use of all LCI operated and controlled websites including https://www.lci1.com, and all other online services controlled or provided by LCI and our subsidaries and affiliates (collectively the “LCI Services”) and describes how LCI, collects, uses, and shares your information when you use and interact with the LCI Services.

References in this Privacy Notice to “LCI,” “we,” “our” or “us” are references to the entity that is responsible for the collection and use of your personal data, which is generally the entity that obtains your personal data in the respective case. This entity also is referred to as the data controller

Users of the LCI Services mobile application or hard-wired digital touchscreen panel may view the LCI Services Privacy Notice at https://www.lci1.com/privacy-notice.

LCI Privacy Notice and Terms of Service

Before accessing, using, or interacting with the LCI Services, you should carefully review all terms of this Privacy Notice. This Privacy Notice applies to your information as collected, used or disclosed by LCI and LCI Services. It does not apply to third-party websites, applications, or services. By providing your Personal Information and other information through the LCI Services, you acknowledge that your Personal Information will be processed pursuant to the terms of this Privacy Notice. If any term in this Privacy Notice is unacceptable to you, please do not use the LCI Services or provide any Personal Information. LCI Website Terms and Conditions, which are incorporated by this reference.

Eligibility To Use the LCI Services

The LCI Services are strictly intended for use by individuals over the age of 18 only. Use or operation of the LCI Services by any person who is under the age of 18 is a violation of this Privacy Notice.

Should we inadvertently acquire Personal Information or other information from users under the age of 18, we will not knowingly provide this data to any third party for any purpose. If a child does provide us with Personal Information over LCI Services, a parent or guardian of that child may contact us and upon notification, we will delete from our records any information collected.

By accessing or using the LCI Services you represent and warrant: (1) not a child as understood by the laws of your country; (2) that you are legally permitted to use the LCI Services; (3) that your use of the LCI Services has not previously been suspended or revoked; and (4) that your use of the LCI Services is allowed by and in compliance with any and all applicable laws and regulations.

Information Collection & Use

LCI collects information about you and your use of the LCI Services through various means, including when you directly provide your Personal Information to us and when we automatically collect information about you when you access, use, or interact with the LCI Services. “Personal Information” as used in this Privacy Notice means any information relating to an identified or identifiable individual, or as defined under applicable law.

We use this information for a variety of different reasons, as further set out below, including to measure use of and improve the LCI Services and to tailor the LCI Services to you.  You are not required to provide your Personal Information; however, if you choose to withhold certain Personal Information, we may not be able to provide you with certain the LCI Services functions or features.

The categories of information LCI may collect, including information that may have been collected in the last twelve months, include:

  1. Information You Provide To Us:
    1. LCI Services Account Information: LCI may require you to register for an account in order to use certain LCI Services (an “LCI Services Account”). We do not require you to register to use all features of the LCI Services. However, if you do register for an LCI Services Account, you will gain access to those areas and features of the LCI Services that require registration. LCI will collect certain information about you in connection with your registration for the LCI Services Account, which includes  your first name and last name, email address, mailing address, and phone number, and other information such as a password, username, and RV Vehicle Identification Number (VIN), make, and model.

      Some of your the LCI Services Account information may be displayed publicly. You are not required to provide your Personal Information; however, if you choose to withhold certain Personal Information, we may not be able to provide you with certain the LCI Services functions or features.

    2. Form Information: We may use forms to request certain Personal Information from you in order to perform certain LCI Services, such as your location to assist you in locating our products, and your contact information (name, phone number) and any information you voluntarily provide in order to assist with contacts or service requests.  We also use forms to receive Personal Information from you, for example, when you register for an event with us.  This includes your name, company name and job title, physical address, email address, your years of experience and any other information you voluntarily provide.

    3. Correspondence Information: If you email us, subscribe to our newsletters mailing lists, or blogs, we collect your name, and email address.

      We may use and retain your message, email address, and contact information in order to respond to your requests, provide the requested products or LCI Services, and to provide notifications or other correspondences to you. If you do not want to receive e-mail from us in the future, you may let us know by sending us an email, unsubscribing following the links in the emails you receive, or by writing to us at the address below. Please note requests to remove your email address from our lists may take some time to fulfill. We may also still contact you as needed to provide important announcements or notifications regarding the LCI Services.

    4. Support Information: You may provide your Personal Information to us, including your name via a support request submitted through the LCI Services. We will use this information to assist you with your support request and may maintain this information to assist you or other users with support requests. Please do not submit any confidential, sensitive or other information to us via a support submission that you do not wish for LCI or our Service Providers (as defined below) to have access to or use in the future.

    5. Payment Information When you purchase products or services from LCI, we may collect your name, credit card details (credit card number, code) or bank account number. We use this information to provide you with the products and services that you have requested.

    6. Public Information: LCI may collect information about you from publicly available sources. This includes information that you make publicly available in any public or open forum, such as on a social network like Twitter, Facebook, YouTube, and LinkedIn. Please be aware that any content or information you share with or provide to third parties using or related to your use of the LCI Services is neither private, nor confidential. LCI is not responsible for any content or information you post or share with third parties. If you do not wish for certain information to be public, please do not share it or adjust your privacy settings available on the third-party websites.

    7. Career Information: If you choose to apply online with us, we may collect Personal Information from you such as your resume, Curriculum Vitae (“CV”), physical address, work experience, e-mail address and other contact details, and work preferences.

  2. Information We Collect Automatically:
    1. Device Information: OneControl® allows users to remotely control and monitor many RV systems from a smartphone or in-unit touchscreen unit, such as RV awnings, slides, jacks, and lifts. When you use these features of OneControl®, LCI collects certain information about the use and the devices controlling the use. This information can include information gathered from and about your devices, such as the hardware you’re using, associated devices, detailed information about your device and its usage, geolocation information, and information you input into the devices such as your name, contact information, email address, and vehicle VIN number. We use this information to help operate and provide the LCI Services, and to customize them to you and your hardware.

    2. Location Information: LCI may receive information about your location through your use and interaction with the LCI Services. LCI provides certain services based on your geographic location (IP address, user profile data and GSM service data). We monitor, collect and use your geographic location information, as well as other information obtained from our network and your device, to provide you with these services, and to maintain and improve our network.

      For example, when you use or interact with the LCI Services, we may access, collect, monitor and/or remotely store data about your location, which may include your address, zip code, GPS coordinates, or similar information regarding the status and location of your computer, mobile device, or other devices used to access the LCI Services (“Location Information”). We may also determine location by using other data from your device, such as precise location information from GPS, information about wireless networks or cell towers near your mobile device, or your IP address. LCI may also use Location Information via third party APIs such as Apple’s Region Monitoring or Google Geofence API to help provide intelligent notifications to our users regarding updates or actions they should take relating to the LCI Services. Location Information allows us to provide and improve the LCI Services. We may use and store information about your location to provide features of the LCI Services, and to improve and customize the LCI Services. The information you receive in connection with your use of location-based services may include advertisements related to your request and your location. Some features of the LCI Services, particularly location-based services, may not function properly if use or availability of location data is impaired or disabled.

      When you use location-based features of the LCI Services, you will receive prior notice and must give your consent before your location will be used or shared. The form of consent will be suited to the type of the LCI Services you utilize. When you use location-based services that are not from LCI, then the terms of service and privacy policies of that other provider will govern.

    3. Analytics:

      LCI may keep track of how you use and interact with the LCI Services through the use of cookies, web beacons, single-pixel GIFs, clear pixels, links, and other tracking technologies embedded within the LCI Services, including, for example, tools provided by Google Analytics, Facebook, and Salesforce. We do this to help improve and analyze how users use the LCI Services. These technologies use cookies and other tracking technology to collect information such as how often users interact with features of the LCI Services. Through these technologies we may automatically collect information about your use of the LCI Services and other online activities, including our email correspondences, third-party services, and client applications, and certain online activities after you leave the LCI Services. For more information, please see our Cookie Policy and the respective privacy policies associated with these third-party tools. Much of this information is generally only analyzed at an aggregate basis. Please note that Google and its wholly owned subsidiaries may retain and use, subject to the terms of its privacy policy (located at https://www.google.com/privacy.html or such other URL as Google may provide from time to time), information collected in your use of the Google Analytics Information Disclosures and Sharing. Google Analytics offers website visitors the ability to prevent Google from recording, processing, and using the data generated by the Google Analytics cookie.  You may take advantage of this opt-out by downloading and installing the browser plug-in available through Google at the following link: https://tools.google.com/‌dlpage/gaoptout

      Some features of the LCI Services may not function properly if you disable tracking. LCI does not currently employ a process for automatically responding to “Do Not Track” (DNT) signals sent by web browsers, mobile devices, or other mechanisms.

    4. Log File Information: We may collect certain log file information related to your use of the LCI Services, such as your IP address, browser type, access times, domain names, operating system, the referring web page(s), pages visited, the amount of time spent on certain pages or using the LCI Services, your location, your mobile carrier, information about your device (including device and application types, network connections, names, and IDs), search terms, and cookie information (“Log File Data”). We receive this Log File Data automatically when you interact with the LCI Services, for example, when you use the LCI Services, or interact with our devices, products, or communications we send to you. LCI uses this Log File Data to provide, understand, and improve the LCI Services, and to customize the content we show you. LCI may correlate this data with other information that LCI collects about you via the LCI Services, including Personal Information and your interactions with the LCI Services.

    5. Unique Identifiers: When you use or access the LCI Services, we may access, collect, monitor, store on your device, and/or remotely store one or more "Unique Identifiers," such as a universally unique identifier (“UUID”). A Unique Identifier may remain on your device persistently, to help you log in faster and enhance your navigation through the LCI Services. Some features of the LCI Services may not function properly if use or availability of Unique Identifiers is impaired or disabled. We may also collect and use information about your device, such as the name and type of the device, operating software, and the device’s location. For more information, please see our Cookie Policy.

    6. Social Media Platforms: We may use social media plug-ins on to enable you to easily share information with others. We use the information collected from the plug-ins to learn about your interests and to help us better understand how to serve you. This information may include your preferences about how to contact you or further develop a business or professional relationship with you, your product preferences, languages, marketing preferences, and some demographic data.  These plug-ins may include those from companies like Twitter, Facebook, Instagram, YouTube, and LinkedIn. The social media plug-ins may allow these companies to receive directly identifiable Personal Information about you and your visit to the LCI Services.  When you visit the LCI Services, the operators of the social media plug-ins on the LCI Services place cookies on your computer that enable them to recognize you on websites belonging to them and their affiliates and partners after you have visited the LCI Services, or that enable them to add the information collected from your visit to our Site with your prior activity on those websites. The social media plug-ins collect this information about users whether they specifically interact with the plug-in or not, and it may enable social media companies to share information about your web-browsing navigational information with some of their other users.  LCI does not control what information is collected by the social media plug-ins or the information practices adopted by those social media companies. For more information about social plug-ins from social media websites, you should refer to those companies’ privacy and data sharing statements.  

Information Sharing

We do not share, rent, or sell your Personal Information to third parties outside of LCI without your consent except in accordance with the terms of this Privacy Notice or for the purposes disclosed on any online form or location on the LCI Services where you provide Personal Information to us.

We share Personal Information as set forth below:

  1. Service Providers: Lippert Components, Inc. works with its subsidiaries, affiliates, various organizations, and individuals to help provide the LCI Services to you ("Service Providers"), such as hosting companies, shipment, payment processing companies and companies providing analytics information, like Google Analytics. We may share your information with our Service Providers for the purpose of providing the LCI Services. The information we share to our Service Providers may include both information you provide to us and information we collect about you, including Personal Information and information from data collection tools like analytics information, Log File Data, UUID information, vehicle information, device information, payment information, and Location Information. LCI takes reasonable steps to ensure that our Service Providers are obligated to reasonably protect your information on LCI’s behalf. These entities are restricted by written agreements from using this data in any way other than to provide services for LCI, or for the collaboration in which they and LCI are engaged (for example, some of our products are developed and marketed through agreements with other companies). Service Providers, furthermore, are prohibited from selling your Personal Information. 

  2. Third Party Marketers and Advertisers: We may share certain information about you to third party marketers and advertisers, including the original equipment manufacturer who produced your vehicle and providers of equipment and/or services for the vehicles and products you have purchased. We allow advertisers to choose the characteristics of users who will see their advertisements, and we may use any of the non-personally-identifiable attributes we have collected to select the appropriate audience for those advertisements. When you click on or otherwise interact with an advertisement, there is a possibility that the advertiser may place a cookie in your browser and that your attributes meet the criteria the advertiser selected.

  3. Business Transactions: LCI may purchase other businesses or their assets, sell our business assets, or be involved in a bankruptcy, merger, acquisition, reorganization or sale of assets (a “Business Transaction”). Your information, including Personal Information, may be among assets sold or transferred as part of a Business Transaction.

  4. Lawful Requests: We may be required to disclose your Personal Information pursuant to lawful requests, such as subpoenas or court orders, in response to lawful requests by public authorities, including to meet national security or law enforcement requirements, to enforce and apply our Terms of Use, or in compliance with applicable laws. We generally do not disclose your Personal Information unless we have a good faith belief that an information request by law enforcement or private litigants meets applicable legal standards. We may share your information when we believe it is necessary to comply with applicable laws, to protect our interests or property, to prevent fraud or other illegal activity perpetrated through the LCI Services or using the LCI name, or to protect the safety of any person. This may include sharing information with other companies, lawyers, agents, or government agencies. LCI will co-operate with applicable regulatory authorities, including data protection authorities and agencies of the countries in which LCI operates. This relates in particular to required notifications of security breaches as may be required by law.  Nothing in this Privacy Notice is intended to limit any legal defenses or objections that you may have to a third party’s, including a government’s, request to disclose your information.

  5. Original Equipment Manufacturers (“OEMs”): We may share your Personal Information with third parties including OEMs who may use the information to improve their products. LCI will only share information with OEMs that are contractually required to protect your data, not permitted to sell your Personal Information and use it for the limited purpose intended thereby.

  6. Aggregated Data: We may share certain information, including information obtained through analytics and tracking tools such as anonymous usage data, referring/exit pages and URLs, platform types, and number of clicks with our Service Providers. We aggregate or otherwise remove data of all personally identifying characteristics and may share that aggregated, anonymized data with our Service Providers.

Legal Basis for Using Personal Information

If you are an individual located within the European Union (“EU”) or the European Economic Area (“EEA”), we only use your information where there is a legal basis as set out under the heading “Legal Basis for Using Personal Information” below.

In general, we will collect and use your Personal Information in one or more of the following legal bases:

    1. Your consent (for example, where we have obtained your consent to process your Personal Information for certain activities, such as marketing, or use cookies for online tracking and analysis). You are free to withdraw your consent at any time by submitting an email request to privacy@lci1.com, following the unsubscribe option in any email that you receive, or contacting us using the details provided in the “Contact” section below.
    2. To comply with a contractual obligation (for example, using your shipment details to make delivery where you have bought a product from us or using your Personal Information where you have asked us to do something before making a purchase, such as providing you with a quote).
    3. For compliance with LCI’s legal obligations where other laws require the processing of your Personal Information (for example, health and safety, taxation and anti-money laundering laws) or
    4. Where we need your Personal Information to protect your vital interests or those of another person.
    5. Where we have a legitimate business reason to do so, pursued by a third party or us. This includes providing you with quality customer service, keeping our LCI Services safe and secure and to protect our operations or those of any of our affiliates or other third parties. Such legitimate business reasons also include providing you with information that you have requested and respond to your inquiries, anonymizing Personal Information provided under this Privacy Notice to improve the LCI Services and to guide the development of new features and services, and subject to applicable law and regulations, in the event of a corporate event such as a sale, merger, or change in control.

If you have any questions or need more information concerning the legal basis on which we collect your Personal Information, please contact us using the details provided in the “Contact” section below.

Your Choices Regarding the Information LCI Has Collected About You

LCI provides certain tools and settings within the LCI Services to help you access, correct, delete, transfer, or your information associated with the LCI Services. LCI welcomes you to contact us regarding the information we have collected about you, including regarding the nature and accuracy of the data has collected about you, or to request an update, transfer, or deletion of your information.  After requests to delete or remove your information are received removed information may persist in backup copies maintained for system restoration purposes for seven (7) years.  Backup and restoration copies will be deleted earlier if technologically feasible and allowed by retention policies.  Please note that if you choose to delete your information or opt out of the collection and use of your information, you understand that certain features, including but not limited to access to the LCI Services, may no longer be available to you.

Cookies

You can disable cookies at any time by adjusting your browser settings. Browsers are different, so please refer to instructions related to your browser to learn about cookie-related and other privacy and security settings that may be available.  Please be aware, however, if you turn off cookies, you may not be able to take full advantage of all of LCI’s Services.  For more information, please visit our Cookie Policy below.

Deactivating your Account

If you have registered your Personal Information with us, you can deactivate your account at any time. Once deactivated, your account will be irrevocably suspended, ensuring that nobody can use that account identifier again to prevent impersonation.

Retention

We may store the information we collect about you for as long as necessary to fulfill the purposes for which the information was collected, or as otherwise required by law. Following termination or deactivation of an LCI Services Account, LCI may retain your information and content for a commercially reasonable time for backup, archival, and audit purposes.  After requests to delete or remove your information are received removed information may persist in backup copies maintained for system restoration purposes for seven (7) years.  Backup and restoration copies will be deleted earlier if technologically feasible and allowed by retention policies.

Rights of Individuals Located in the EU

Individuals located in the EU/EEA also have the right, subject to some conditions and limited exceptions, to:

    1. Request access to your personal data that we hold about you. This right enables you to receive a copy of this personal data from us.
    2. To comply with a contractual obligation (for example, using your shipment details to make delivery where you have bought a product from us or using your personal details where you have asked us to do something before making a purchase, such as providing you with a quote).
    3. Request rectification or erasure of your personal data. This right enables you to ask us to delete or remove personal data where there is no legitimate reason for us continuing to process it. You also have the right to have incomplete Personal Information completed. You also have the right to ask us to delete or remove your Personal Information where you have exercised your right to object to processing (see below).
      NOTE;  Where we hold and process your personal data in order to comply with legal obligations, such as compliance with tax requirements and exemptions, or for the establishment exercise or defense of legal claims, your right to ask us to delete or remove your personal data is limited.
    4. Object to our processing your personal data including for direct marketing purposes, or where we are relying on a legitimate interest (or those of a third party) in order to justify the basis for our processing your personal data and there is something about your particular situation which makes you wish to object to processing on this ground.
    5. Request that we restrict processing of your personal data. This right enables you to ask us to suspend the processing of your personal data under certain circumstances, e.g., if you want us to establish its accuracy or the reason for processing it.
    6. Request the transfer of your personal data to another data controller where you provided that information to us.

We are not under an obligation to rectify or delete your personal data where to do so would prevent us from meeting our contractual obligations to you, or where we are required or permitted to process your personal data for legal purposes or otherwise in accordance with our legal obligations.

If you want to exercise your rights, please contact us at the contact details below, setting out in writing your request clearly, including by specifying the personal data to which the request relates. We recommend that you provide as much detail as possible when sending your requests to us, and that you identify yourself clearly, so that we can deal with your query properly and efficiently.

Opting-Out Of Communications From LCI

We may contact you with product and service-related announcements from time to time. We may also contact you for marketing related information, product discounts, coupons, offers, incentives, website updates, survey requests, reminders, industry news, and general company news.

You may opt-out of receiving certain communications from LCI by following the unsubscribe process described in an email communication, or by contacting us using the contact information provided below. However, please note you may not be able to opt out of certain LCI Services-related communications, such as account verification, changes or updates to features of the LCI Services, or technical and security notices.

If you are based in the EU/EEA, we only send you commercial emails when we have obtained your explicit consent, except where we have obtained your e-mail address in the course of a sale or negotiation of a sale of a product or service and where the commercial emails are only marketing similar products or services.

Transfer And Storage Of Your Information

Please note information LCI collects about you may be transferred, processed and/or accessed by us in the United States, or another country where we, or our Service Providers operate. Please be aware your Personal information may be transferred to, and maintained on, computers located outside of your state or country where privacy laws may differ from and may not be as protective as those where you live. If you are located outside the United States and choose to allow us to collect information about you, please be aware that LCI may transfer your Personal Information to the United States and process and store it there.

If you are located in the EU/EEA or other regions with laws governing data collection and use that may differ from U.S. law, please note that we may transfer information to a country or jurisdiction that does not have the same data protection laws as your jurisdiction. Such countries or jurisdictions may include, without limitation, the United States and other countries in which LCI or our subsidiaries, affiliates or Service Providers maintain facilities. In order to provide adequate protection for the transfer of your Personal Information, we have in place contractual arrangements (as appropriate) with our subsidiaries, affiliates and Service Providers in respect of such transfers. LCI is also certified with the EU-US and Swiss-U.S. Privacy Shield for data transfer to the United States.  We will take all reasonable technical and organizational measures to safeguard Personal Information we transfer in such situations.

Your California Privacy Rights

Under California Civil Code Section 1798.83 (known as the "Shine the Light" law), LCI customers who are residents of California may request certain information about our disclosure of Personal Information during the prior calendar year to third parties for their direct marketing purposes. To make such a request, please write to us at the address below or at privacy@lci1.com with "Request for California Privacy Information" on the subject line and in the body of your message. We will comply with your request within thirty (30) days or as otherwise required by the statute. Please be aware that not all information sharing is covered by the "Shine the Light" requirements and only information on covered sharing will be included in our response.

Under the California Consumer Privacy Act
If you are a resident of California, the California Consumer Privacy Act (“CCPA”) (Civil Code § 1798.100) provides you with specific rights regarding your Personal Information. These include:

  • Information about collection, sale or disclosure: You have the right to be informed of the categories of Personal Information that we collect about you, the categories of sources from which the Personal Information was collected, the business or commercial purposes for which the Personal Information is used, disclosed, or sold, and the categories of third parties with whom the business shares the Personal Information, as set forth in this Privacy Notice.
  • Access to Specific Information: You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past twelve (12) months.  This includes the categories of Personal Information we collected about you; the categories of sources for the Personal Information we collected about you; our business or commercial purpose for collecting or selling that Personal Information; the categories of third parties with whom we share that Personal Information; and the specific pieces of Personal Information we collected about you.  If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing The categories of Personal Information that we sold about you and to whom; and the categories of Personal Information that we disclosed about you for a business purpose.]
  • Data Portability Rights: You have the right to receive the Personal Information, which you have provided to us, in a structured, commonly used and machine-readable format.
  • Deletion Request Rights: You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions.
  • Personal Information Sales Opt-Out Rights: You have the right to opt out of the sale of your Personal Information.

To exercise the rights described above, it may be necessary for us to verify your identity or authority to make the request and confirm the Personal Information relates to you. Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. You also may make a verifiable consumer request on behalf of your minor child.

  • Non-Discrimination: Unless permitted by applicable law, we will not discriminate against you for exercising any of your privacy rights under CCPA or applicable law, including, but not limited to, by:
    • Denying you goods or services;

    • Charging you different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;

    • Providing you a different level of quality of goods or services; or
      Suggesting that you will receive a different price or rate for goods or services or a different level of quality of goods or services.

Information Security

LCI takes reasonable efforts to secure and protect the privacy, accuracy, and reliability of your information and to protect it from loss, misuse, unauthorized access, disclosure, alteration and destruction. LCI implements security measures as we deem appropriate and consistent with industry standards. As no data security protocol is impenetrable, LCI cannot guarantee the security of our systems or databases, nor can we guarantee that Personal Information we collect about you will not be breached, intercepted, destroyed, accessed, or otherwise disclosed without authorization. Accordingly, any information you transfer to or from the LCI Services is provided at your own risk.

Please do your part to help us keep your information secure. You are responsible for maintaining control over operation of your LCI Services, the confidentiality of your password and LCI Services Account, and are fully responsible for all activities that occur under your LCI Services password or LCI Services Account. LCI specifically reserves the right to terminate your access to the LCI Services and any license you have with LCI related to the LCI Services in the event it learns or suspects you have disclosed your LCI Services Account or password information to an unauthorized third party.

External Links

The LCI Services may link to other sites created and maintained by other public and/or private-sector organizations. LCI provides these links solely for your information and convenience. When you transfer to an outside website, you are leaving the LCI Services, and LCI's information management policies no longer apply. LCI encourages you to read the privacy statement of the websites you visit before you provide any Personal Information.

Changes to Our Privacy Notice

LCI may modify this Privacy Notice from time to time. The most current version of this Privacy Notice will govern our use of your information and will be located at https://www.lci1.com/privacy-notice You will need to accept the revisions to the policy to access or use the LCI Services after those changes become effective, to confirm that you agree to be bound by the revised Privacy Notice.

Contact

All requests, questions, or concerns related to the LCI Services and this Agreement should be directed to LCI via the following contact information:

Lippert Components, Inc.
3501 Co Rd 6
Elkhart, IN 46514
United States of America

Email: privacy@lci1.com

If you are based in the EU and wish to make a complaint regarding our use of your Personal Information or the contents of this privacy statement, you may contact any supervisory authority in the EU. A list of supervisory authorities for each jurisdiction, together with their contact details, are available here.

Cookie Policy

Our Cookie Policy explains what cookies are, how we use cookies, how third parties we may partner with may use cookies on the Service, your choices regarding cookies and further information about cookies.

In some cases, we may use cookies or similar technologies to collect Personal Information, or information that becomes Personal Information if we combine it with other information.

When you first access LCI Sites or products you may receive a message advising you that cookies and similar technologies are in use.  You will have the ability to “Accept” or “Decline” our cookies.  By clicking “Accept”, you signify that you understand and agree to the use of these technologies, as described in this Cookie Policy.  By clicking “Decline”, closing the message, or continuing to browse the Sites or use the products, you may continue to use certain parts of our Sites.

Please note, however, that if you delete cookies or refuse to accept them, you might not be able to use all of the features we offer, you may not be able to store your preferences, and some of our pages on our Websites might not display properly.

You do not have to accept cookies and after you accept cookies, consent can be withdrawn at any time.  You can change your browser settings to refuse or restrict cookies, and you may delete them after they have been placed upon your device at any time.  If you do not accept or delete our cookies, some areas of our Sites may not work as efficiently or may not function properly.

Disabling a cookie or category of cookies does not delete the cookie from your browser; you will need to do this yourself from within your browser.

Cookies That Have Been Set in the Past

If you have disabled one or more cookies, we may still use information collected from cookies before your disabled preference was set. We stop, however, using disabled cookies to collect any further information.

What are cookies and where can you find more information about cookies?

Cookies are small files containing a string of characters which we store on your computer or mobile device when you visit the Sites to track certain information about your Site usage. When you visit the Sites again, the cookies allow us to recognize your browser. Cookies may store your preferences and other information but cannot read data off your hard disk or read cookie files created by other sites.

Cookies set by a website owner are called "first party cookies". Cookies set by parties other than the website owner are called "third party cookies". Third party cookies enable third party features or functionality to be provided on or through the Sites (i.e. advertising, social media functions, and analytics). Third parties that place cookies on the Site control the personal data they collect about you and are likely to be considered "data controllers" under European law. You are encouraged to read their privacy policies to understand their data processing activities, policies and procedures.

You can learn more about cookies at the following third party websites:

The Cookies We Use

We use cookies to track usage of the Sites and to understand our customers’ preferences (such as country and language choices). This enables us to provide services to our customers and improve their online experience. We also use cookies to obtain aggregate data about site traffic and site interaction, to identify trends and obtain statistics so that we can improve our Sites. The following are some of the cookies we use on our Sites:


Cookie Group Where it's found Cookie Name Used For Retention Type/System
Client Choice www.lci1.com clientchoice Cookies allow Globe Business Publishing Limited to analyze web traffic and to determine more popular areas of its website. Cookies also allow Globe Business Publishing Limited to make its website more user friendly by allowing Globe Business Publishing Limited to save all registration and subscription details or passwords so that you do not have to re-enter every time you visit the Client Choice website. The cookie will stay on your computer and will only be used should you enter the Client Choice website Third Party
Google www.lci1.com _utmc These cookies are used to collect information about how visitors use this site. These cookies collect information in an anonymous form. This includes the number of visitors to the site, where visitors came from, and the pages they visited on this site. We use this information to help us to improve this site. _utmc is a session cookie and is deleted when you close your browser. Third Party
Incapusla www.lci1.com visid_incap_827060 incap_ses_514_526447 incap_ses_1003_526443 visid_incap_2065352 incap_ses_104_2065352 visid_incap_526443 visid_incap_1951183 visid_incap_1629440 SiteLock Cookies are a part of your SiteLock TrueShield Firewall. We utilize these cookies, as well as java script, to determine if traffic crawling the site is a bot. SiteLock is part of our Website Security Solution. session / 1 year Third Party
Magento mc-stage.lci1.com private_content_version Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server session Third Party
Magento mc-stage.lci1.com __atuvc The __atuvc cookie is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behavior for users. this cookie expires 2 years after it is set Third Party
Magento store.lci1.com mage-translation-storage Stores translated content when requested by the shopper. Used when Translation Strategy is configured as “Dictionary (Translation on Storefront side)”. Expiration Policy: Per local storage rules Third Party
Magento store.lci1.com mage-translation-file-version Tracks the version of translations in local storage. Used when Translation Strategy is configured as “Dictionary (Translation on Storefront side)”. Expiration Policy: Per local storage rules Third Party
Magento store.lci1.com mage-cache-storage Local storage of visitor-specific content that enables ecommerce functions session Third Party
Magento store.lci1.com mage-cache-storage-section-invalidation Forces local storage of specific content sections that should be invalidated. Expiration Policy: Per local storage Third Party
Magento store.lci1.com recently_viewed_product Stores product IDs of recently viewed products for easy navigation Expiration Policy: Per local storage rules Third Party
Magento store.lci1.com recently_viewed_product_previous Stores product IDs of previously compared products for easy navigation. Expiration Policy: Per local storage rules Third Party
Magento store.lci1.com recently_compared_product Stores product IDs of recently compared products. Expiration Policy: Per local storage rules Third Party
Magento store.lci1.com recently_compared_product_previous Stores product IDs of previously compared products for easy navigation. Expiration Policy: Per local storage rules Third Party
Magento store.lci1.com product_data_storage Stores configuration for product data related to Recently Viewed / Compared Products. Expiration Policy: Per local storage rules Third Party
Magento store.lci1.com mage-cache-sessid The value of this cookie triggers the cleanup of local cache storage. When the cookie is removed by the backend application, the Admin cleans up local storage, and sets the cookie value to “true.” session Third Party
Magento store.lci1.com form_key A security measure that appends a random string to all form submissions to protect the data from Cross-Site Request Forgery (CSRF). PHP: Based on PHP setting session.cookie_lifetime Third Party
Magento store.lci1.com private_content_version Appends a random, unique number and time to pages with customer content to prevent them from being cached on the server. JS: Session Third Party
Magento store.lci1.com section_data_ids Stores customer-specific information related to shopper-initiated actions such as display wish list, checkout information, etc. Session Third Party
Magento store.lci1.com mage-messages Tracks error messages and other notifications that are shown to the user, such as the cookie consent message, and various error messages. The message is deleted from the cookie after it is shown to the shopper. Duration 1 year. Cleared on frontend when the message is displayed to the user. Third Party
Microsoft meet01.lci1.com MS-WSMAN To support server affinity, Web Services Management Protocol Extensions for Windows Vista servers MAY send an HTTP cookie as specified in [RFC2109].<90> session Third Party
Salesforce Chat store.lci1.com & support.lci1.com liveagent_oref These cookie names are associated with technology from LiveAgent, which provides online chat and customer support functionality. 10 years Third Party
Salesforce Chat store.lci1.com & support.lci1.com liveagent_ptid These cookie names are associated with technology from LiveAgent, which provides online chat and customer support functionality. 10 years Third Party
Salesforce Chat store.lci1.com & support.lci1.com liveagent_sid These cookie names are associated with technology from LiveAgent, which provides online chat and customer support functionality. session Third Party
Salesforce Chat store.lci1.com & support.lci1.com liveagent_vc These cookie names are associated with technology from LiveAgent, which provides online chat and customer support functionality. 10 years Third Party
www.lci1.com cookieconsent_status Name of the cookie that keeps track of users choice 1 year First Party, Functionality
support.lci1.com PHPSESSID This strictly necessary cookie is used by the site’s server computer to manage your browser’s session with this website. This is a session cookie and is deleted when you close your browser. First Party, Performance
www.lci1.com PHPSESSID This strictly necessary cookie is used by the site’s server computer to manage your browser’s session with this website. This is a session cookie and is deleted when you close your browser. Session
www.lci1.com nlbi_526447 SiteLock Cookies, are a part of your SiteLock TrueShield Firewall. We utilize these cookies, as well as java script, to determine if traffic crawling the site is a bot. SiteLock is part of our Website Security Solution. Session Cookies: Session cookies do not collect information from the user s computer. They typically will store information in the form of a session identification that does not personally identify the user. Compare with persistent cookie. Session
store.lci1.com mage-banners-cache-storage
store.lci1.com __atuvc The __atuvc cookie is created and read by the AddThis social sharing site JavaScript on the client side in order to make sure the user sees the updated count if they share a page and return to it before our share count cache is updated. No data from that cookie is sent back to AddThis and removing it when disabling cookies would cause unexpected behavior for users. this cookie expires 2 years after it is set
store.lci1.com __atuvs This cookie is commonly embedded in websites to enable visitors to share content with a range of networking and sharing platforms. 30 minutes
store.lci1.com PHPSESSID This strictly necessary cookie is used by the site’s server computer to manage your browser’s session with this website. This is a session cookie and is deleted when you close your browser. Session

If you would like to access, amend, erase, export (i.e., data portability), or object to or restrict the processing of Personal Data collected via our Site, you may submit a request via this form.

TRUSTe

What other technologies do we use?

In addition to cookies, we may use other similar technologies, like web beacons to track users of our Services. Web beacons, or "clear gifs," are tiny graphics with a unique identifier, similar in function to cookies. They are used to track the online movements of web users.

In contrast to cookies, which are stored on a user's computer hard drive or device, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We and our third-party service provider employ web beacons for the reasons stated above (under "Cookies"), but primarily to help us better manage content on our Services by informing us which content is effective.

LCI may keep track of how you use and interact with the Services through the use of cookies, web beacons, single-pixel GIFs, clear pixels, links, and other tracking technologies embedded within the Services, including, for example, tools provided by Google Analytics, Facebook, and Salesforce. We do this to help improve and analyze how users use the Services. These technologies use cookies and other tracking technology to collect information such as how often users interact with features of the Services. Through these technologies we may automatically collect information about your use of the Services and other online activities, including our email correspondences, third-party services, and client applications, and certain online activities after you leave the Services. For more information, please see our respective Privacy Policies associated with these third party tools. Much of this information is generally only analyzed at an aggregate basis. Some features of the LCI Services may not function properly if you disable tracking. LCI does not currently employ a process for automatically responding to “Do Not Track” (DNT) signals sent by web browsers, mobile devices, or other mechanisms.

When you use or access the Services, we may access, collect, monitor, store on your device, and/or remotely store one or more “Unique Identifiers”, such as a universally unique identifier (“UUID”). A Unique Identifier may remain on your device persistently to, to help you log in faster, and enhance your navigation through the Services. Some features of the LCI Services may not function properly if use or availability of Unique Identifiers is impaired or disabled. We may also collect and use information about your device, such as the name and type of the device, operating software, and the device’s location.

How do I contact someone about this policy?

All requests, questions, or concerns related to the LCI Services and how we process your Personal Information should be directed to LCI via the following contact information:

Lippert Components, Inc.
3501 Co Rd 6
Elkhart, IN 46514
United States of America

Email: privacy@lci1.com